Late Night Ride
Just last week my friends and I called Late Night Ride to pick use up from a party. Because we didn’t have a ride back to the dorms and it was getting later and later, I called Late Night. I didn’t get thought until 10 or 20 minutes later. Then a woman picked up and said Late Night is on the way. Now picture this: we’re at some man’s house waiting, and when I look at the time on my phone it said about 5 o’clock am. We called again and ask the same woman form late night and she keep saying the something they on the way. So we ended up getting a ride from somebody from the party we didn’t know. Late Night never came to get us.
Late Night Ride is a service for NIU students to get free rides from anywhere within DeKalb with no question asked. It runs daily from 4p.m to 7a.m.This service is provided by the Department of Public Safety. The men and women who drive the vans are from the security Guard Division.
My problem with Late Night Ride is that you can’t really depend on them to come on time or even just come get you. The phone is always busy, and they take forever to pick up the phone. If you have a scheduled time, they never come at a specific time. Lastly some people answer the phone with a nasty attitude.
I did my research, and I asked student who attend this school about what they think about Late Night Ride. Most of all the students said the same thing about Late Night: they don’t like the speed of services. I asked the students why does this problem exist and how we can fix this problem. Most of the student said Late Night Ride has this problem because there is only one phone, so it always takes them 20 minutes to pick up the phone. I had also asked the man who worked for Light Night Ride the same questions. When I heard what he said my mind somewhat changed about Late Night. He told me that there is more than one phone but there is only one person to answer the phones, that’s why it takes so long for people to pick up the phone calls. I asked him why does it take so long for Late Night to pick people up? He said it matters where all the vans are at the time the base calls them for the pick-up. I asked him are they understaffed. He told me he doesn’t think so it just students need to have patience and wait and the ride will come. He said if students just used Late Night for real reason and stop miss using the serves Late Night will be a lot faster. I asked him was money a problem. He said no he likes the money. I also asked him does he think more people should get hired? He said no he thinks that Late Night does their job good. He said most students misusing Late Night. He said Late Night is used for students who are in danger, drunk, or just in bad situation. But students use Late Night to get to parties and go places where they simply can walk to in day light. To me the cause of the problems is that students and Late Night only have one person picking up the phone.
My solution to Late Night is I think that they should hire NIU students and let them answer the phone, and Late Night doesn’t have to pay out of pocket. Students would be using work study as compensation. I think this would help Late Night out so much because they don’t have to pay more money. So Late Night would save more money because they don’t have to hire more people pot of their own budget. For Late Night, it would be like the students are working for free.
I was reading the northern star when I read up on Late Night Ride, some of the things they were talking about went with the information I stayed. At Northern Illinois University we think Late Night Ride is a bad service but compared to other colleges, we have the best services around Illinois. Northern doesn’t ask for: Univ ID, Non student fee, fixed route, Travel area limited, No intoxicated riders, etc. Northern is the only college that will take students as, far as Elburn, and Elburn is 45 minutes away. NIU is only trying to look out for the students because the busses don’t run on Saturdays and student want have a ride back to camps. NIU is the only colleges that go’s far because UIC won’t even go 8 miles to Oak Park to get student because it’s too far from the school. NIU is open for 112 hours per week and Western Illinois is open for 14 hours per week. If you just look over the services NIU’s Late Night Ride is the best